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01Specification

Casino migration & integration

Move a running casino without losing players, balances or history. Two kinds of work. A full casino migration brings players, balances, KYC states and history from your current platform to ours in a planned cut-over; our implementation takes 10–16 weeks, and PSP re-contracting sets the calendar date. A technical integration adds a PSP, KYC provider, game studio, CRM or data feed to a platform that is already live.

Form 01 · request a quoteForm P1-RQ

Describe your migration or integration

An engineer replies within one business day. Mention your current platform and we come back with the first mapping questions.

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  • Full migration in 10–16 weeks, our implementation time
  • Dry-run import reconciled to the cent before any cut-over
  • Old platform kept intact until hypercare ends
  • REST API, webhooks and sandbox for your team
Implementation10–16 weeksPSPs set the date
MethodDry runbefore any cut-over
ReconciliationTo the centsigned off before cut-over
HypercareTwo weeksafter cut-over

Index → What moves · Migration plan · Integrations · API access · Turnkey

02What moves

What moves with you, and what has to be re-done.

Migrating an existing casino, parts list. Honest answer first: most data migrates cleanly, contracts do not. Here is the split we work from.

ItemWhatHow it movesStatus
MIG-01PlayersAccounts, profiles, contact preferences, limits and self-exclusions.Moves
MIG-02BalancesReal money per currency, reconciled against the source platform at cut-over.Moves
MIG-03KYC statesVerification level, documents on file where the provider allows transfer, risk flags.Moves
MIG-04Bonus historyActive bonuses with remaining wagering, historical bonus records for compliance.Moves
MIG-05Affiliate dataAffiliate accounts, player attribution, commission state.Moves
MIG-06Game history referencesTransaction ledger and round references for audit and regulator reporting.Moves
MIG-07PSP contractsBetween you and the PSP; usually re-signed or amended for the new platform. We start this on day one because it is the usual critical path.Re-signed
MIG-08PasswordsHashes rarely transfer between platforms. Players reset on first login; we handle the messaging.Reset
MIG-09Stored card tokensBelong to the old PSP integration. Players re-enter a card on first deposit unless the same PSP is kept.Re-entered
MIG-10Game studio agreementsMove to the new licence and aggregator; content lists are re-confirmed per market.Re-confirmed
MIG-11Front-endRebuilt on our themes or your design; we do not port old templates.Rebuilt

03Migration plan

Five stages, one cut-over weekend. The dry run is the stage that matters.

Migration plan, 10–16 weeks. If the import reconciles on the dry run, the real cut-over is a repeat with a maintenance page in front of it. Our implementation time is 10–16 weeks; PSP re-contracting is signed by third parties and usually sets the calendar date.

WorkstreamW1W2W3W4W5W6W7W8W9W10W11W12W13W14W15W16
Audit and mappingPlatform1 · from your export
Parallel environmentPlatform1 · brand, content, PSPs, KYC
PSP re-contracting · critical pathYou + PSPs · third-party timing
Dry-run import and reconciliationPlatform1 · to the cent
Cut-over weekendTogether · agreed window
HypercarePlatform1 · daily on the channel
MilestonesDated in the planSource export receivedDry run reconciled and signed offCut-overHypercare ends, source data archived

Platform1 / your workThird-party contracts: PSPs, studios, licence holder. They set the calendar date

  1. Audit and mapping

    Export from the source platform. Every table and field mapped to its target, with the gaps and transformations listed in writing.

    Weeks 1–3
  2. Parallel environment

    Your new platform configured and running next to the old one: brand, content, PSPs, KYC, bonus rules. Nothing on the old platform changes yet.

    Weeks 2–6
  3. Dry-run import

    Full import into staging. Balances reconciled to the cent, bonus states checked, sample players walked through login, deposit and withdrawal.

    Weeks 6–10
  4. Cut-over

    Old platform frozen, final delta imported, reconciliation signed off, redirects and DNS switched. Maintenance window agreed in advance, usually a few hours in low-traffic time.

    Cut-over weekend
  5. Hypercare

    Engineers on the channel daily, source data kept for comparison, any edge case fixed from the ledger rather than by hand.

    Three to four weeks after
DurationTypical duration: 10–16 weeks, our implementation time. The variables are the quality of the source export, how many providers need re-connecting and whether a front-end redesign runs in parallel. PSP contracts are signed by third parties and set the calendar date. We quote a dated plan after seeing a sample export.

04Technical integration

Integrations we add to a running platform.

Scoped individually, usually in days rather than weeks when the provider has a documented API. Built, tested in sandbox, released in an agreed maintenance window.

INT-01

Payment providers

Card acquirers, open banking, e-wallets, local methods and crypto gateways, added to cascading routing per market.

INT-02

KYC providers

Document and liveness checks, PEP and sanctions screening, mapped to the platform's KYC states and limits.

INT-03

Game studios

Direct studio integrations or new aggregators, with lobby placement, per-market enablement and round-level reporting.

INT-04

CRM and ESP

Segment sync, event streams and triggered campaigns to your email, SMS and push providers.

INT-05

Affiliate software

Postbacks and player attribution to your existing affiliate platform, or the built-in tracking if you have none.

INT-06

BI exports

Scheduled exports or direct connectors to your warehouse and dashboards; regulator report formats where required.

INT-07

Sportsbook feed

Third-party sportsbook integrated with the shared wallet, bonuses and reporting.

INT-08

Custom modules

Anything with an API and a clear specification. Scoped and quoted after a short discovery.

05API access for operators

Your data and your platform, reachable from your own tools.

Operators are not locked into the back office. The same API the front-end uses is available to your team, with documentation and a sandbox to build against.

Every deployment

What you get on every deployment

  • REST API for players, wallets, transactions, bonuses, games and reporting, with token-based auth and per-key permissions
  • Webhooks for registration, deposit, withdrawal, KYC change, bonus and game events, with signed payloads and retries
  • Sandbox environment with test players, test PSPs and demo game content, separate from production
Docs & ownership

Documentation and ownership

  • Documentation with request and response examples, rate limits and a changelog; breaking changes announced in advance
  • Turnkey deployments additionally get database and infrastructure access in your own cloud or data centre
  • Role-based keys so an agency or BI vendor sees reporting without touching payments or player data

06Risks and controls

What goes wrong in migrations, and the control for each.

Risks and how we handle them. Each control is written into the migration plan, so it is checked off rather than remembered.

Risk 01 · control

Data loss

Source export kept read-only and retained through hypercare. Every import reconciled against the source: player counts, balance totals per currency, open bonuses. No cut-over without a signed reconciliation.

Risk 02 · control

Downtime window

Agreed in writing, scheduled for your lowest-traffic hours. Rehearsed on the dry run so the real window is a known duration. Rollback plan: the old platform stays intact until hypercare ends.

Risk 03 · control

Player re-verification

KYC level and documents transfer where the provider and your licence allow. Where they do not, only the affected segment is asked to re-verify, with messaging prepared before cut-over and withdrawals not blocked unnecessarily.

Risk 04 · control

SEO continuity

Full URL inventory from the old site, one-to-one 301 redirects shipped at cut-over, titles and meta preserved on equivalent pages, sitemap resubmitted, crawl errors monitored during hypercare.

Risk 05 · control

Payment gaps

PSP re-signing started on day one. Where a PSP cannot be ready for cut-over, an alternative is live for the gap and the original is added when its contract clears.

Risk 06 · control

Scope creep

A front-end redesign or new markets can run in parallel, but they are a separate line in the plan with their own dates, so the migration itself stays measurable.

07Questions

What operators ask before moving.

Migration questions. Bring a sample export to the call and we can give you a more exact answer.

Book a 30-minute call
How long does a casino migration take?
Our implementation takes 10–16 weeks from access to the source data until the end of hypercare. The range depends on how clean the source export is, how many PSP and KYC providers have to be re-connected and whether the front-end is being redesigned at the same time. PSP re-contracting is signed by third parties and usually sets the calendar date.
Will players notice the migration?
They will see a maintenance page during the cut-over window and may need to reset their password, because password hashes rarely transfer between platforms. Balances, bonus history and KYC status are carried over so verified players do not re-verify unless your licence requires it.
Can we keep our PSP and KYC providers?
If the provider is already integrated with the platform, yes, under your contract. If not, we add the integration as part of the project. Note that PSP contracts are between you and the PSP; they usually need re-signing or amending when the platform behind them changes.
Do we get API access to our own platform?
Yes. Operators on both white-label and turnkey deployments get REST API access with documentation, webhooks for player and transaction events and a sandbox environment for testing. Turnkey operators also get database-level access in their own infrastructure.
What happens to our search rankings?
We map every old URL to its new equivalent and ship 301 redirects at cut-over, keep title and meta data where the pages are equivalent and submit the new sitemap. That preserves the signals a migration can preserve. We do not promise rankings; nobody honestly can.

08Get a quote

Migration
Dated plan

Send us a sample export and we will map it.

A short discovery to see your current platform, then a dated migration plan with the cut-over window, what will need re-signing and a fixed price for the migration itself.

  • Reply within one business day, from an engineer
  • Field-by-field mapping after a sample export
  • Dated plan with the PSP re-contracting on it
  • NDA on request, no newsletters
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