01System overview
Online casino platform
A back office your operations team can run every day. One online casino software platform for players, money, content and risk: accounts and wallet, game aggregation, bonus engine, payments routing, KYC tooling and reporting in a single back office. API-first and modular, deployed under a partner licence or your own, by a team that has shipped iGaming systems since 2004.
Index: Back office · Architecture · Routes · White label · Turnkey
02Module map
One data model. Eight modules. One back office.
Player accounts sit at the core; every other module connects to the same player, wallet and game-round records.
Player accounts
The record every module reads and writes.
Front-end API
20+ languages.
Back office
RBAC · audit trail.
Bonus engine
Wagering rules.
Game aggregation
10,000+ games.
Payments router
Fiat + crypto.
KYC / AML
Provider integrations, risk scoring.
Reporting
Real-time and daily figures.
03Back office
One back office for players, money, content and risk.
What your team works in every day. Role-based access, a full audit trail and real-time figures. Four areas, one data model, no second source of truth.
Operations dashboard
GGR, NGR, deposits, withdrawals and active players as they happen. Drill down to a single player, bonus or game round.
- Player profiles with KYC state, limits, notes and activity log
- Manual and rule-based withdrawal approval queues
- Bonus engine with wagering rules, tournaments and cashback
- Role-based permissions and an exportable audit trail
Player front-end
Mobile-first lobby, promotions, tournaments and cashier. Start from one of our themes or bring your own design; the front-end is API-driven.
- Themes adapted to your brand, or a fully custom front-end
- 20+ languages, multi-currency, geo-aware content
- Responsible-gaming controls in the account area
- Core Web Vitals and SEO basics handled at platform level
Reporting and analytics
Retention, ARPU, bonus cost, provider performance and affiliate ROI without exporting to spreadsheets. Regulator-ready reports where required.
- Real-time and daily reporting on GGR, NGR, bonus cost and PSP fees
- Provider reconciliation and invoicing support
- Segments and cohorts for CRM campaigns
- Data export and BI connectors on request
Payments and risk
Card and bank rails, e-wallets, vouchers, crypto and local methods like PIX, UPI and Interac, routed through PSPs licensed for your markets.
- Cascading routing, velocity rules, chargeback flags
- KYC provider integrations; crypto alongside fiat
- Card data handled only by PCI DSS-certified PSPs
- Manual and automatic withdrawal approval
04Parts list
Nine parts, one data model.
Every module reads and writes the same player, wallet and game-round records. The bill of materials for the platform, identical on both deployment routes. No reconciliation between tools, no second source of truth.
| Part | Module | What it does | Route |
|---|---|---|---|
| PLT-01 | Player account & wallet | Registration flows, KYC states, multi-currency wallets, limits, self-exclusion and audit log. | WL · TK |
| PLT-02 | Game aggregation | Single integration to 10,000+ games from 100+ studios via aggregation partners; lobby management and game-level reporting. | WL · TK |
| PLT-03 | Bonus & CRM engine | Deposit and free-spin bonuses, wagering rules, tournaments, cashback, segments and triggered campaigns. | WL · TK |
| PLT-04 | Payments & risk | Cascading PSP routing, manual and automatic withdrawal approval, velocity rules and fraud flags. | WL · TK |
| PLT-05 | Back office & reporting | Role-based admin, real-time GGR/NGR, provider reconciliation, regulator-ready exports. | WL · TK |
| PLT-06 | Affiliate & acquisition | Built-in affiliate tracking with postbacks, or integration with your existing affiliate software. | WL · TK |
| PLT-07 | Player front-end | Mobile-first lobby, promotions, tournaments and cashier in 20+ languages. A configured theme, or a custom front-end built on the same API. | WL · TK |
| PLT-08 | Compliance tooling | Responsible-gaming limits, self-exclusion, KYC states, AML flags, source-of-funds requests and the regulator exports your licence asks for. | WL · TK |
| PLT-09 | Support & SLA | 99.9% uptime target, 4 hours critical response, 24/7 monitoring, scheduled releases, service credits if we miss it. | WL · TK |
05Architecture & hosting
API-first and modular, so it fits your stack.
The platform fits your stack instead of replacing it. The back office, the player front-end and every third-party integration talk to the same API. Modules can be switched off, swapped for your own or extended without touching the core.
API-first
REST API with webhooks for player, wallet, game-round and bonus events. Our themes use the same API your team would, so nothing is reserved for us.
Modular
Each module is a separate service on a shared data model. Bring your own CRM, affiliate software or KYC provider and the rest keeps working.
Your cloud or ours
White label runs on our managed installation. Turnkey deploys into your cloud account or data centre, or into ours if you prefer not to run infrastructure.
EU residency
Hosted with ISO 27001-certified cloud providers in the EU by default. Other regions are set up per project where the licence or the players require it.
Scaling
Stateless services scale horizontally; reporting runs on database replicas so month-end queries never slow down the cashier.
Backups & recovery
Daily encrypted backups with tested restores. Point-in-time recovery on turnkey installations. Staging and production kept separate; releases are scheduled with you.
Also on the drawing
- Encryption in transit and at rest; secrets kept out of application code
- DDoS protection and a web application firewall in front of player traffic
- Game-round level records retained for the period your licence requires
Multi-brand by configuration
- Several brands and licences on one installation, separated by configuration
- Per-brand catalogue, cashier and bonus rules from the same back office
- Service levels: 99.9% uptime target, 4 hours critical response, 24/7 monitoring
06Integrations
The third parties a casino actually runs on.
We integrate the providers licensed for your markets and keep the integrations maintained as their APIs change. New ones are scoped under integration services.
Payment providers
Card acquiring, open banking, e-wallets, local methods and crypto gateways with cascading routing. 100+ methods integrated.
KYC and AML
Document and liveness checks, PEP and sanctions screening, age and address verification per jurisdiction.
Game studios
10,000+ games from 100+ studios through aggregation partners, enabled per licence and market.
CRM and messaging
Email and SMS providers, push, and external CRM or ESP platforms fed by platform segments and events.
Affiliate software
Built-in tracking with postbacks, or integration with the affiliate platform you already use.
Sportsbook feeds
Third-party sportsbook and trading providers on the same wallet and account, where your licence permits.
BI and data
Warehouse exports and connectors for your analytics stack; raw game-round and transaction data, not just summaries.
Support tools
Live chat and ticketing integrations with player context passed from the back office.
07Security & compliance
What the platform does for regulated markets, stated plainly.
Platform1 is a technology provider: the gaming licence is yours or your partner's. Here is what we do on the platform side, without borrowed badges.
KYC / AML tooling
KYC provider integrations, risk scoring, source-of-funds requests, PEP and sanctions screening, case notes ready for suspicious-activity reporting.
Responsible gaming
Deposit, loss and session limits, cool-off and self-exclusion, reality checks, configurable per jurisdiction.
Infrastructure
Hosted with ISO 27001-certified cloud providers in the EU or in your own data centre. Encrypted at rest and in transit, daily backups, DDoS protection.
Payments security
Card data is handled only by PCI DSS-certified PSPs. The platform stores tokens, never card numbers.
Audit & reporting
Immutable activity log, regulator report templates, game-round level records retained for the period your licence requires.
Licensing support
Technical documentation for the application, prepared with your legal advisers.
08Deployment routes
Two ways to get the same casino platform.
The difference is who holds the licence, where the platform runs and how much you own. The timelines are our implementation time; third-party contracts set the calendar date.
White label
Your brand on our managed installation, under a partner's licence. We run infrastructure, content and payments; you run marketing and players.
- Licence
- partner's
- Implementation
- 8–12 weeks
- Hosting
- our managed cloud, EU
- Model
- setup fee + revenue share
Turnkey
Deployed under your own licence, in your cloud or data centre. Full data ownership and control; we build, hand over and support under a written SLA.
- Licence
- yours
- Implementation
- 6–9 months
- Hosting
- your infrastructure, or ours
- Model
- project fee + support
Turnkey: Our implementation time. The calendar date depends on licence approval, your infrastructure readiness and how fast PSP and content contracts are signed.
09Questions
Platform questions.
The questions we hear on every first call about the casino platform. If yours is not here, book a 30-minute call and ask the engineers directly.
Book a 30-minute callIs the casino platform sold separately from white label and turnkey?
Can we use our own front-end?
Where is the platform hosted?
Does the casino platform include a sportsbook?
How do we get our data out?
10Walkthrough
See the back office on your markets.
A walkthrough of the platform with the engineers who maintain it. Bring your licence plans and payment questions. No slide deck.
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